Welcome to Krystal Cancun

Krystal Cancun invites you to take a well-deserved vacation and enjoy the beauty of the Mexican Caribbean in our renovated resort. The hotel is located in Punta Cancun, at the heart of activities and entertainment district. Enjoy all the attractions, comfort and services offered to you by Krystal Cancun.


Krystal Cancun is located in the hotel area of Punta Cancun, the most favored spot by tourists. The Convention Center and all the best restaurants, shopping, leisure, nightlife, and amusement areas are all within a walking distance from the Krystal Hotel. The sports harbour, the marina and the golf courses are also close to the hotel.


Discover what the perfect stay in Cancun is like. Enjoy yourself by the spacious and tropical swimming pool and Jacuzzi; take a break in the Bali-style day beds or in the beach palapas on white, soft sand. Exercise your body and free your spirit at the Fitness Center and Spa while your kids have fun at our supervised Kid’s Club. Krystal Cancun awaits you with 349 spacious, comfortable and elegant rooms. Krystal Cancun offers 18 unique rooms in an exclusive setting for couples who wish to enjoy a wonderful experience in an adults-only ocean-front section. This concept offers special amenities, discounts and preferential benefits for couples and honeymooners. The Club Krystal offers many benefits like the Club Lounge with continental breakfast service, appetizers and wine at sunset. Exclusive access to the solarium with one of the most memorable views of the Caribbean is only available to KIVC members.


Krystal Cancun will have you enjoying the wide variety of cuisine at our on-site restaurants. Try the traditional Mexican cuisine accompanied by the Mariachi bands in Hacienda El Montero. At our Aquamarina Restaurant beautiful moments with your loved one await you with its panoramic view to the ocean – Reservations are recommended for sunset dining times.


For special events and conventions, the hotel has four meeting rooms available, with capacity of up to 450 people; 3 restaurants for up to 250 people; a variety of areas and the well-known Seven Columns area, ideal for dinner for two, cocktails, wedding ceremonies and group’s events.